The best management relationship gives owners clear information and timely opportunities to act.
Define the service
Confirm fees, communication, inspections, arrears, emergency repair authority and who handles the property day to day. An agency usually manages several properties; exclusive attention should not be assumed unless specifically agreed.
Review performance realistically
Compare actual rent, vacancy and expenses with expectations. Ask for evidence behind rent recommendations and follow up unresolved repairs. No manager can guarantee the lowest vacancy or uninterrupted income. Your own approval decisions and maintenance funds remain important because landlord duties continue despite appointing an agent.
