A productive agency relationship relies on clear expectations, evidence and communication.
Agree on responsibilities
Confirm who the agent represents and how decisions, offers and feedback will be reported. Read the agency agreement and ask about commission, GST, advertising, withdrawal and termination charges. Some costs may be payable before a sale.
Keep discussions constructive
Provide relevant property information and raise concerns promptly. Ask for the evidence behind pricing or campaign changes. You are entitled to question service or advice; a disagreement is not a reason to silence concerns. The agent can guide the transaction, while legal and credit matters need the appropriate professionals.
