An effective agent explains their reasoning, communicates reliably and understands the role you are appointing them to perform.
Confirm representation
A selling agent acts for the vendor; a buyer's agent acts for the purchaser under an agreement. Check the relevant licence, experience, fees and conflicts. Ask for evidence behind price advice rather than a guaranteed outcome.
Assess communication
Discuss who will handle the work and how updates, offers and concerns will be managed. References can be useful, but former clients' contact details should only be shared with consent. Read the agreement before signing and keep legal, building and credit advice with the appropriate specialists.




